Delete your Xoof account

You can delete your Xoof account at any time, and you do not need our permission or a reason. Deletion is permanent: it removes your account and the training and nutrition history in it. There is no undo and no recovery window, so export anything you want to keep first.

Option 1 — delete it in the app

This is the fastest route and it completes immediately.

1. Open Xoof and sign in.
2. Go to Profile.
3. Scroll to Delete account.
4. Confirm with your password, or by signing in with Google again if that is how you sign in. We ask for this so that a stolen phone or session cannot wipe your data.

Your account and its data are erased as soon as you confirm, and you are signed out.

Option 2 — ask us to delete it

If you have already uninstalled Xoof, lost access to your account, or would simply rather we did it, email fooxxed@gmail.com from the email address on your Xoof account, with the subject Delete my Xoof account.

Please include the email address you signed up with. That is all we need — do not send your password. Writing from the address on the account is how we confirm the request is really yours; if you cannot, we will ask you a few questions to verify it before we delete anything.

We action deletion requests within 30 days, and usually within a few working days. You do not need to reinstall Xoof to have your account deleted.

What gets deleted

Everything held under your account, including:

• your account and profile — email address, password, name, bio and settings;
• every workout, meal, saved meal and privately saved food;
• bodyweight entries, check-ins, week plans, nutrition targets and goals, including completed ones;
• coach conversations, coach summaries and coach memory;
• voice transcripts attached to your logs;
• AI usage counters and your credit balance;
• feedback and reports you have sent us from inside the app;
• first-party service events recorded against your account.

Raw voice recordings and photographs of food are never retained after they are read, so there is nothing of that kind left to delete.

What we have to keep

One thing survives account deletion, and it is not used to rebuild a profile of you:

• Server logs, which are automatically deleted on a rolling 30-day cycle, and encrypted operational backups, which are overwritten in the ordinary course.

There are no billing or invoice records for us to keep. If you bought Xoof Premium, you paid Google Play, not us: we never see your card details, and the purchase records RevenueCat (our subscription management provider) holds for your account are deleted with it. Google keeps its own records of Google Play payments under Google’s privacy policy.

Full detail is in the Privacy Policy, section 5.

Cancel Xoof Premium first

Deleting your account does not cancel a Xoof Premium subscription. Google Play takes the payment, so only Google Play can stop it: open the Play Store, tap your profile, then Payments & subscriptions → Subscriptions, and cancel Xoof there before you delete your account. If you have never bought Premium, there is nothing to cancel. See Refund & Cancellation.

Just want your data instead?

You have the right to a copy of your data, separately from deleting it. Email fooxxed@gmail.com and we will send you a machine-readable export. It is worth doing this before you delete, not after — once the account is gone we cannot produce it.

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